Privacy policy
Privacy Policy
Last updated: June 20, 2026
Hydra Cup operates this website and provides all related products and services through this online store. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, place an order, or otherwise interact with our Services.
By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect
Depending on how you interact with our website, we may collect the following information:
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Name
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Billing address
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Shipping address
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Email address
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Phone number
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Payment information
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Order history
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Account information
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Communications with our customer support team
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Device information including IP address and browser information
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Website usage information and shopping activity
How We Collect Your Information
We may collect information:
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Directly from you when you place an order or create an account
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Automatically through cookies and similar technologies
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From Shopify and our service providers
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From payment processors and fulfillment partners
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From marketing and advertising partners where permitted by law
How We Use Your Information
We use your personal information to:
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Process and fulfill your orders
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Arrange shipping and delivery
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Process returns, refunds, and warranty claims
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Provide customer support
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Improve our website and services
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Detect fraud and protect our business
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Send order confirmations and service communications
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Send promotional emails if you have chosen to receive them
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Comply with legal obligations
Fulfillment and Third-Party Services
Orders may be fulfilled through trusted third-party fulfillment providers, including Amazon Multi-Channel Fulfillment (MCF), to deliver products efficiently.
We also use Shopify and trusted third-party providers for payment processing, analytics, customer support, and website operations.
These providers receive only the information necessary to perform their services.
Cookies
Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and provide personalized content and advertising.
You can manage your cookie preferences through the cookie settings available on our website.
Marketing Communications
If you subscribe to our marketing communications, we may send promotional emails regarding products, offers, and updates.
You may unsubscribe at any time by clicking the unsubscribe link included in our emails.
Sharing Your Information
We may share your information with:
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Shopify
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Payment processors
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Shipping and fulfillment providers
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Customer support providers
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Analytics providers
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Marketing partners
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Government authorities when legally required
We do not sell your personal information for monetary compensation.
Residents of certain jurisdictions, including California, may exercise their rights to opt out of certain data sharing activities through the "Do Not Sell or Share My Personal Information" link available on our website.
Data Security
We use commercially reasonable safeguards to protect your personal information.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Privacy Rights
Depending on your location, you may have the right to:
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Access your personal information
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Correct inaccurate information
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Delete your personal information
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Receive a copy of your personal information
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Object to or restrict certain processing
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Withdraw consent where applicable
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Opt out of targeted advertising or certain data sharing activities
To exercise any of these rights, please contact us using the information below.
Children's Privacy
Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.
If you believe a child has provided personal information, please contact us so we can remove it.
International Transfers
Your information may be processed and stored outside your country of residence, including in the United States, where our service providers operate.
We take appropriate safeguards to protect transferred personal information in accordance with applicable law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Email: support@hydracup.com
Mailing Address:
PO Box 2188
Manteca, CA 95336
United States
We will make every reasonable effort to respond to your request in accordance with applicable law.